Last updated on 11/12/2025
Thank you for your interest in our company and your visit to our website.
The protection of your personal data is extremely important to us. We make every effort to protect your privacy and to ensure that you can safely entrust your personal data to us. We always handle personal data in a secure and discreet manner and have taken appropriate protective measures to prevent loss, alterations, access by unauthorized persons and/or any other unlawful processing of your personal data.
We want to be transparent about how we process your personal data and what we do with it. You can read more about this in this privacy policy.
This privacy policy applies to all contacts outside the organization of Allimex. Specifically, it concerns contact persons of suppliers, third parties, customers and the like. If you fall into one of these categories or if you merely visit the Allimex website, this privacy policy is relevant to you.
1. Who are we?
ProMount BV, with registered office at Transportstraat 1B, 3980 Tessenderlo, and registered with the Crossroads Bank for Enterprises under number 1027.874.158, RPR Antwerp, Hasselt division (hereinafter: “Allimex”, or “we”).
You can contact us using the following contact details:
Tel.: +32 11 72 96 50
E-mail: privacy@allimex.eu
We always process your personal data in accordance with the applicable legal provisions for the protection of personal data, including Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter the “GDPR”), and the applicable national implementing legislation.
2. Some concepts explained
For the purposes of this privacy policy, “personal data” means: any information relating to an identified or identifiable natural person (the “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. In other words: all information on the basis of which a person can be identified. This includes, for example, your surname, first name, date of birth, telephone number and e-mail address, but also your IP address.
The concept of “processing” is very broad and covers, among other things, the collection, recording, organization, storage, updating, modification, retrieval, consultation, use, disclosure, combination, archiving and deletion of data.
3. Controller for the processing of your personal data (“data controller”)
Allimex BV is responsible for the processing of your personal data.
We are, as the GDPR calls it, the “controller” of your personal data. This means in practice that Allimex BV, possibly together with others, determines the purposes and means for the processing of your personal data.
We do not intend to collect personal data from persons under the age of 16. Such minors may not provide us with personal data or give a declaration of consent without the consent of the person who has parental responsibility.
4. Which personal data do we process, why and on what basis?
The table below shows:
- Column 1: which categories of personal data we process;
- Column 2: why we do this (the “purposes”); and
- Column 3: on which legal basis the processing is based; and
- Column 4: how long we process your personal data.
Each processing activity of your personal data takes place for one or more specific purposes.
In addition, there is always a demonstrable legal basis for each processing. The applicable legal basis, which you can find in the third column “legal basis”, has the following meaning:
- “Consent”: you have given consent for the processing of personal data for one or more specific purposes;
- “Contract”: the processing is necessary for the performance of a contract to which you are a party;
- “Legal obligation”: the processing is necessary to comply with a legal obligation to which we are subject as controller;
- “Legitimate interest”: the processing is necessary for the purposes of our legitimate interests or those of a third party, except where your interests or fundamental rights and freedoms which require protection of personal data override those interests.
| Categories of personal data | Purposes | Legal basis | Retention period |
|---|---|---|---|
| Identification data (language choice, telephone number, IP address and IMEI code, session data) | To provide you with access to our website | Consent | Until the end of your visit to our website |
| Identification, contact and login data (surname, first name, insertion/prefix (optional), e-mail address, language choice, IP address and IMEI code, username/login name and password) | To register you as a user on our website and gain access to the webshop of www.promountsolar.com and to register you as a customer in our customer database | Consent | As long as your account is registered on our website |
| Identification and contact data (surname, first name, e-mail address) and data about the location where you want to use Allimex products | To allow you to use the AlliDraw module and to ensure that it provides you with the most accurate information | Contract | Until the end of your use of this functionality on our website |
| Identification and contact data (first name, surname, e-mail address, telephone number), application data (CV, additional information) | To allow you to apply for an open vacancy published via our website | Consent | Up to four weeks after the end of the application procedure, unless you consent to us keeping the data longer |
| Identification and contact data (first name, surname, e-mail address, telephone number), application data (CV, additional information) | To allow you to submit a spontaneous application via the website | Consent | Up to four weeks after the end of the application procedure, unless you consent to us keeping the data longer |
| Identification and contact data (surname, first name, e-mail address) and the front side of identity card (excluding the national registration number and photo) | Handling your request to exercise your rights | Legitimate interest | As long as needed to handle your request (in the event of legal proceedings: until their completion) |
| Identification and contact data of the contact person (company, position, surname, first name, gender, address, mobile or telephone number, fax, e-mail address, language choice), IP address and IMEI code | To inform you, as a customer, about new developments in your professional and/or interest field as well as about our services by means of targeted mails | Consent | Up to two years after you became a customer with us |
| Identification and contact data (company, first name, surname, e-mail address, mobile or telephone number) and your question/message | Answering your general question or message via the contact form on the website www.promountsolar.com or via the e-mail addresses listed there | Legitimate interest | As long as needed to handle your question or message |
| Identification and contact data (surname, first name, address) and payment data | Compliance with legal, regulatory and administrative obligations (e.g. fraud prevention, anti-money laundering) | Legal obligation | Applicable statutory limitation period (or in the event of legal proceedings: until their completion) |
| Identification and contact data (surname, first name, address), payment data and invoices | Defense and protection of our rights | Legitimate interest | Applicable statutory limitation period |
| Identification and data of the contact person (company or body, position, surname, first name, mobile or telephone number, fax, e-mail address, language choice) | Communicating with you in the context of procedures, mediation, negotiation, etc. | Legitimate interest | As long as the procedure or negotiations are ongoing and as long as needed for evidentiary purposes |
| Identification and contact data (surname, first name, e-mail address, mobile or telephone number) and your availability for the desired trainings | To register you for trainings | Contract | As long as you are a customer with us |
| Identification and contact data (surname, first name, e-mail address, telephone number) and the details of your supplier who is also a customer of Allimex | To provide you with an intake document regarding the zero VAT rate on your purchase of solar panels for a private dwelling | Contract | 7 years |
| Identification and contact data (surname, telephone number, address, type of home) and the specifications of your order placed with your direct supplier who is a customer of Allimex | To be able to register that your purchase falls under the zero VAT rate and to keep track of this for accounting purposes | Contract | 7 years |
| BAG data about your home (year of construction, surface area, purpose of use, location) | To determine the specifications of the goods to be delivered | Contract | 7 years |
*When using electronic meetings, we strive to maintain the highest standards in the areas of security, technology and data protection. However, we cannot guarantee a level of confidentiality comparable to that of an in-person meeting. We emphasize that no participant has the right to record electronic meetings without prior written consent of all participants. If you prefer to apply specific standards yourself, you can organize a meeting via an online platform of your choice and invite us to it.*
5. Cookies and cookie policy
We also use cookies, mainly to continuously optimize and monitor our website and our service offering for the benefit of visitors and users. For more specific information about the cookies we use, you can consult our cookie statement here.
6. Your privacy rights
To give you more control over the processing of your personal data, you have a number of rights. These rights are described, among others, in Articles 15 to 22 of the GDPR.
You have the following rights:
I. Right of access to the personal data we process about you (Art. 15 GDPR)
You have the right to know at any time whether or not we process personal data about you. If we do, you have the right to access that personal data and to obtain additional information about:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipients (in particular recipients in third countries);
d) the storage period or, if this is not possible, the criteria used to determine that period;
e) the existence of your privacy rights;
f) the right to lodge a complaint with the supervisory authority;
g) the source of the personal data if we obtain personal data via a third party;
h) the existence of automated decision-making.
If we cannot provide you with access to your personal data (for example due to legal obligations), we will let you know why this is not possible.
You can also obtain a free copy of the processed personal data in an intelligible form. Please note that we may charge a reasonable fee to cover our administrative costs for each additional copy you request.
II. Right to erasure (“right to be forgotten") (Art. 17 GDPR)
In certain cases, you can ask us to erase your personal data. Please note that your right to be forgotten is not absolute. We have the right to continue to retain your personal data where this is, among other things, necessary for performance of the contract, compliance with a legal obligation, or for the establishment, exercise or defense of legal claims. We will inform you about this in more detail in our response to your request.
III. Right to rectification and completion (Art. 16 GDPR)
If your personal data is inaccurate, outdated or incomplete, you can ask us to correct such inaccuracies or incompleteness.
IV. Right to data portability (Art. 20 GDPR)
You also have the right, under certain conditions, to obtain that we transfer the personal data you have provided to us for performance of the contract or for which you have given consent, to another data controller. Where technically feasible, we will transfer your personal data directly to the new controller.
V. Right to restriction of processing (Art. 18 GDPR)
If one of the following situations applies, you can ask us to restrict the processing of your personal data:
a) you contest the accuracy of the personal data (in which case its use will be restricted for a period enabling us to verify the accuracy of the personal data);
b) the processing of your personal data is unlawful;
c) we no longer need your personal data for the purposes of the original processing, but you need it for the establishment, exercise or defense of legal claims;
d) pending a decision on the exercise of your right to object to the processing, you can ask us to restrict the use of your personal data.
VI. Right to object (Art. 21 GDPR)
On grounds relating to your particular situation, you may object to the processing of your personal data where that processing is based on our legitimate interest or on the performance of a task carried out in the public interest. In that case, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, or where the processing of personal data relates to the establishment, exercise or defense of legal claims.
VII. Right not to be subject to automated decision-making (Art. 22 GDPR)
You have the right not to be subject to a decision based solely on automated processing that significantly affects you or produces legal effects, and that is taken without meaningful human involvement.
You cannot invoke this right in three situations:
a) where a law permits it (for example, to prevent tax fraud);
b) where the decision is based on the explicit consent of the data subject; or
c) where it is necessary for entering into or performing a contract (note that in that case we always assess, case by case, whether there are less privacy-intrusive methods to conclude or perform the contract).
VIII. Right to withdraw consent (Art. 7 GDPR)
When your personal data is processed on the basis of your consent, you can withdraw that consent at any time by means of a simple request.
7. Exercising your rights
To exercise these rights, you can contact us by e-mail at the following address: privacy@allimex.eu.
To verify your identity, we ask you to send us a copy of the front side of your identity card.
You can exercise all these rights free of charge, unless your request is manifestly unfounded or excessive (for example due to its repetitive nature). In that case, we have the right to charge a reasonable fee or to refuse to comply with your request.
You can exercise all these rights free of charge, unless your request is clearly unfounded or excessive (for example due to its repetitive nature). In that case, we have the right to charge a reasonable fee or to refuse to follow up on your request.
8. Retention of your personal data
We retain your personal data for as long as necessary to achieve the purpose for which it was collected. You should be aware that many (legal) retention periods require the retention of personal data. Where there is no retention obligation, data is systematically deleted as soon as the purpose for which it was collected has been achieved.
In addition, we may retain personal data if you have given us consent to do so (for example, as part of a recruitment procedure) or if we need the data for legal proceedings. In the latter case, we must use certain personal data as evidence. For this purpose, we retain certain personal data in accordance with the statutory limitation period, which can be up to thirty years; the usual limitation period for personal legal claims is ten years.
9. Sources of personal data
We process the personal data that you voluntarily provide to us. If additional personal data is required, we will inform you whether or not you are obliged to provide it and what the consequences are if you do not. Not providing personal data may mean that we cannot provide you with our products and services.
10. Categories of recipients
We only disclose your personal data to third parties in accordance with the applicable legal framework, if you have given consent, if such disclosure is necessary for the performance of our services—for example, disclosure of your personal data to suppliers who help us process your personal data (based on our legitimate interest)—or if we are legally obliged to do so (for example, disclosure to public authorities, such as supervisory or law enforcement authorities).
In some cases, our employees and staff may be assisted in their work by external service providers. With regard to data protection, an agreement has been concluded with all these service providers to ensure that they manage your personal data in a secure, respectful and careful manner.
In particular, we may share your personal data with the following categories of recipients:
- We may use carefully selected third parties to provide services on our behalf or to help us provide services to you. We may, for example, engage cloud service providers, IT service providers and other third parties to provide legal, accounting, insurance, audit and other professional services;
- We may share your personal data with public authorities or regulatory bodies at their request to comply with a court order, law, regulation, standard or legal process.
11. Transfers to third countries
We will only transfer your personal data to processors or controllers in third countries if we are legally authorized to do so. Where such transfers are necessary, we take the necessary steps to ensure that your personal data is protected to a high degree and that all transfers of personal data outside the EEA are lawful. Where a transfer takes place to a country outside the EEA for which the European Commission has not determined that it provides an adequate level of protection, that transfer will always be subject to an agreement that meets all requirements for transfers to third countries, such as the relevant safeguards and the European Commission-approved standard contractual clauses on data protection.
12. Security of personal data
The security of your personal data is an important concern for us. We have taken all reasonable and appropriate technical and organizational security measures to protect your personal data as much as possible against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.
The security of your personal data also depends on you. Where we have given you a password (or where you have chosen a password yourself) to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website. Any transmission of personal data is at your own risk.
We are not responsible for circumventing privacy settings or security measures on the website.
13. Complaints
We do our utmost to protect your personal data. If you have a complaint about the way we process your personal data, you can let us know via the contact details at the beginning of this privacy policy so that we can respond as quickly as possible.
You can also lodge a complaint with the data protection supervisory authority. The authority supervising our organization is the Autoriteit Persoonsgegevens, whose contact details are as follows:
Website:
Burger homepage | Autoriteit Persoonsgegevens
Contact details:
Data Protection Authority
Drukpersstraat 35, 1000 Brussels
Tel.: +32 (0)2 274 48 00
E-mail: contact@apd-gba.be
14. If you have other questions
You can always contact us by telephone, e-mail or post using the details at the beginning of this privacy policy. We will be happy to answer your questions.
15. Changes
To accommodate feedback or to reflect changes in our processing activities, we may amend this privacy policy from time to time. We therefore invite you to always consult the latest version of this policy on our website.
